PRIVACY POLICY

Introduction

This Privacy Policy explains how CLEVOR SA collects, uses, stores and protects personal data when you visit or use the website clevor.cards, including our company and marketing pages, blog, About page and email waitlist signup.

We process personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (“GDPR”) where it applies, and the Swiss Federal Act on Data Protection (“FADP”).

Who we are

The controller responsible for the processing of personal data described in this Privacy Policy is:

You may contact us about privacy matters by post at the address above, or through our contact page.

What personal data we collect

We may collect the following categories of personal data:

• Waitlist and contact information: such as your email address and any other information you choose to provide when you sign up for a waitlist, request information or contact us.
• Website usage data: such as pages visited, links clicked, referring pages, approximate location derived from IP address, device type, browser type, operating system, language settings and timestamps.
• Technical data: such as IP address, cookie identifiers, session data, log files and information needed to ensure the security and proper functioning of the website.
• Communications data: such as the content of messages you send to us and related metadata.
• Cookie and analytics data: as described in the “Cookies and analytics” section below.

We do not intentionally collect sensitive personal data through our website.

How and why we use it

• To operate and maintain the website: including displaying pages, ensuring technical functionality, troubleshooting and preventing misuse.
• To respond to enquiries: including answering questions or handling requests submitted through the website or other contact options.
• To manage the email waitlist: including recording your signup, sending updates related to CLEVOR and managing your preferences or unsubscribe requests.
• To improve our website and content: including understanding how visitors use the website, measuring performance and improving usability.
• To protect our rights and comply with legal obligations: including keeping records, enforcing terms and responding to lawful requests.

Where we rely on consent, you may withdraw your consent at any time without affecting prior processing.

Cookies and analytics

Our website may use cookies and similar technologies to enable core website functions, remember preferences, measure performance and understand how visitors interact with our content.

Some cookies are necessary and cannot be disabled. Others, such as analytics cookies, may be used only where permitted by applicable law and with your consent where required. Analytics information is generally used in aggregated or statistical form.

Sharing and third-party processors

We may share personal data with trusted third-party service providers who process data on our behalf. These may include:

• website hosting and infrastructure providers;
• website maintenance, security and technical support providers;
• analytics service providers;
• email delivery or mailing list service providers;
• professional advisers such as legal, accounting or compliance advisers.

We may also disclose personal data if required by law or to protect our rights and users. We do not sell personal data.

International data transfers

CLEVOR SA is based in Switzerland. Some service providers may be located in countries outside Switzerland, the EEA or the UK. Where personal data is transferred internationally, we take appropriate steps to protect it in accordance with applicable law, including standard contractual clauses and other appropriate safeguards.

How long we keep data

• Waitlist and marketing contact data is kept until you unsubscribe, withdraw consent or request deletion.
• Contact and enquiry records are kept for as long as necessary to respond and maintain appropriate business records.
• Technical logs and analytics data are kept for limited periods appropriate to security and statistical analysis.
• Data required for legal, tax, accounting or dispute purposes may be kept for the applicable retention period.

Your rights

Subject to applicable conditions, you may have the following rights under the GDPR, the Swiss FADP or other applicable laws:

• the right to request access to your personal data;
• the right to request correction of inaccurate or incomplete data;
• the right to request deletion of your personal data;
• the right to request restriction of processing;
• the right to object to processing based on legitimate interests or to direct marketing;
• the right to data portability, where applicable;
• the right to withdraw consent at any time;
• the right not to be subject to decisions based solely on automated processing.

To exercise your rights, contact us via our contact page. You also have the right to lodge a complaint with the FDPIC (Switzerland) or an EU supervisory authority.

Data security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. No website or electronic transmission is completely secure, but we take reasonable steps to protect personal data and improve our safeguards over time.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.

Contact

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact CLEVOR SA at:

You may also use our contact page.